Overview
This Privacy Policy describes how Gluco Life (“we,” “us,” or “our”) collects, uses, and protects your information when you visit (the “Site”), purchase our products, or contact us. This Policy does not apply to information collected offline, unless explicitly stated.
Information We Collect
- Personal Information you provide (name, email, shipping address, billing address, phone number).
- Order & Transaction Information (products purchased, transaction IDs, order history). Payment details are processed by secure payment providers.
- Device & Usage Data (IP address, browser type, pages viewed, approximate location, timestamps, referring/exit pages).
- Cookies & Similar Technologies used to run the Site, remember preferences, measure performance, and improve user experience.
How We Use Your Information
- To process orders, payments, shipping, and returns.
- To provide customer support and respond to your requests.
- To send transactional communications (order confirmations, shipping updates, receipts).
- To improve the Site, personalize your experience, and develop new features.
- To prevent fraud, protect our users, and enforce our policies.
- To send marketing communications if you opt in (you can unsubscribe at any time).
How We Share Information
We do not sell your personal information. We may share information with trusted providers and partners only as necessary to operate our business and deliver services, such as:
- Payment processors (to complete transactions).
- Fulfillment and shipping partners (to deliver your order).
- Customer support tools (to manage inquiries and provide service).
- Analytics and security providers (to understand Site performance and prevent abuse).
- Legal and compliance when required to comply with law or protect rights and safety.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Site, remember settings, and analyze Site traffic. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and our legal requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Choices & Rights
- You may request access, correction, or deletion of certain personal information, subject to applicable laws.
- You may opt out of marketing emails by using the unsubscribe link in any email you receive.
- You may update certain account/order details by contacting support.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or your personal information, contact us at .